Posts Tagged ‘Virtual Assistant’

Lessons Learned – Lesson #2

July 13th, 2008

Mistake #2 – Not aligning my business to my goals

In the beginning, I fell on my background in real estate as my niche. I became a NAR Real Estate Professional Assistant, I got my Certified Real Estate Support Specialist desination from IVAA, and I perfected and optimized each web page to speak directly to real estate professionals. But I was not happy and I wasn’t sure exactly why. Sure, I was getting phone calls in the evenings and weekends, and due to the real estate market conditions, my clients were under a lot of pressure, thus the many tasks I was having to do on short notice. And worse, I even lowered my rate to get a client. Bad call!

I thought it was the nature of running a small business. I had heard it over and over again – and I wasn’t the only one. Basically, I had to what I had to do to get clients and keep them. That is, until I looked at my business plan’s objectives and goals and had an epiphany – I wasn’t running my business to be in alignment with my goals.

An example is that one of my goals was to “play” more on the weekends; it was important that I get to spend time with my family and not be tied to the computer all weekend long. My clients, being real estate professionals with expectations that assistants worked extended hours, also expected me to work on the weekends. Let’s face it, if your competitor is working hours that you will not, then it’s all the much harder. I cannot play on the weekends if I am fielding phone calls and answering emails.

Lesson Learned: put a lot of thought into what market you are targeting and make sure it fits your work and lifestyle. (Needless to say, I changed my niche soon afterwards.)

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Lessons Learned as I Start My Fourth Year…

July 7th, 2008

This month marks my third-year anniversary being in business as a virtual assistant. I can’t begin to tell you how much I’ve learned about running a small business. There are many things I did right and SO many things I did wrong. I’ll start this week off with my first lesson learned:

Mistake #1 - Not having a plan or setting goals

The first six months after opening my business, I was working 7 days a week and found myself at the computer at 3 a.m. more times than I could count. I was trying to find clients, figure out how to market, optimize my website, setting up my blog, it seemed as though I didn’t have enough hours in the day. On top of that, I was not making any money. My problem was that I didn’t have a business plan, marketing plan, or any clear goals.

Think about your goals. Do you have set marketing, business, or financial goals? Do you have a plan as to how you will reach your goals? The trick is that I had to set clearly defined goals or it did not work. Just saying “I want to make more money” doesn’t cut it because it’s relative; if I made $10 more this month than I did last month, then I will have achieved my goal but did I really accomplish anything? I now have clear goals but had to re-structure my business in order to reach those goals.

Lesson Learned: write out clearly defined goals in the areas of finances, marketing, personal, and what you want your business to look like. To start out, I challenge you to set one big goal for the next 90 days, write down the steps to complete it, and note your achievements along the way.

If you need help creating a business plan, sign up for Amy Grossman’s One-Page Business Plan workgroup.

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